Billing and load curves
Webinar Thursday, April 10, 2025
13:00 - 13:45
Online
registration
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webinar progress
13:00 Introduction
13:05 From traditional meters to remote reading meters by Stéphane
- The reasons and benefits of the new meter
- Safety
13:15 Load curve and customer portal by Stéphanie
- Find your load curve
- Using the customer portal
13:25 The invoice by Kimberley
- Down payments vs. statements
- Peak vs. off-peak hours
- Bill components: energy, transport and taxes
13:45 Closing
NB: RCP invoices will be dealt with in a webinar dedicated to RCP.