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  • ENERGY

    energies

    SEIC is the Côte region's long-standing supplier of electricity to homes and businesses in its six shareholder municipalities.

    Rates

    Single rate / Double rate

    Billing

    Remote heating

    The district heating system (DHC) is based on a simple principle: centralized energy production.

    Eco-energy range

    SEIC offers you forward-looking solutions based on hydraulic, photovoltaic, wind and biomass sources.

    Electricity producer

    Creating your own electricity? Make the most of the energy you produce with our various solutions. SEIC buys back your surplus electricity reinjected into the grid.

    Grid connection

    and more

    > Previous rates

    > Renewable energy production

    > Renewable heat production

    > EnergeÔ Vinzel project

  • ENERGY TRANSITION

    Energy transition

    Increase your level of self-consumption with our solutions and reduce your electricity bills.

    Photovoltaic panels

    Storage battery

    The storage battery increases your level of self-consumption and promotes energy independence. 

    Heat pump

    The heat pump system converts the energy in the air into heat, enabling environmentally-friendly heating and hot water production.

    Charging stations

    Whether you're a tenant or a homeowner, SEIC's specialists can offer you a safe, fast and scalable recharging solution that's right for your home. 

    Grouping for own consumption

    Share and add value to your solar energy by creating your Regroupement pour la consommation propre (RCP).

    Self-consumption community

    Create a self-consumption community and let members benefit from cheaper, 100% renewable, locally-produced electricity.  

    and more

    > Optimizing self-consumption

    > Energy audits

    > Studies and projects

  • INSTALLATIONS

    Installations

    Whether you're renovating, converting or building a new property, we can handle all your electrical installation projects. 

    Electrical installations

    New construction, conversion or renovation, SEIC is your partner for all your electrical projects.

    Security

    Security and video surveillance systems to protect your loved ones and property. 

    Building automation

    Optimize your energy consumption and reduce your electricity bills by automating your home.

    Telephony

    We offer telecommunication solutions tailored to your needs, your environment and your budget. 

    Computer network

    Reliable, high-performance IT infrastructure solutions tailored to your needs and environment.

    and more

    > Studies and projects

    > Customer store

  • MULTIMEDIA

    Multimedia

    Enjoy an enriched, personalized multimedia experience tailored to your needs.

    Combo Offers

    Mobile

    Television

    Optical fiber

    With fiber optics, enjoy blazing speed, constant throughput and an incomparable online experience!

    Wi-Fi Plume HomePass®

    Boost your Wi-Fi connection with the Plume HomePass® solution and its SuperPods.

    MobiZen

    Protect your loved ones with MobiZen, the alarm watch: immediate assistance in case of emergency and real-time monitoring via the app. 

    Our partnership with net+

    and more

    > MYNET+

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    about SEIC

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home - SEIC - Frequently asked questions

FAQ Miscellaneous

Why choose SEIC for my energy transition?

An expert in sustainable energies for almost 125 years, SEIC can help you with your energy transition projects. From the clarification of your needs through to implementation and administrative procedures, you benefit from a single, experienced contact with the necessary technical skills.

I'm moving, when do I have to announce my change of address?

To ensure a smooth transition to your new home, you should announce your move as soon as possible to avoid any unpleasant surprises. SEIC cuts the power in your old home just after you leave, and switches it on in your new apartment before you arrive.

How do I change my energy contract?

In order to consume sustainably and responsibly, SEIC offers you solutions to promote renewable energies. By opting for a product with electricity from hydraulic, photovoltaic, wind or biomass sources, you support sustainable development and promote local production. To find out more, visit our Eco-energy range page.

Is it possible to take out a multimedia offer with SEIC?

Yes, our products - Internet, fixed and mobile telephony and TV - are available in eight communes: Begnins, Coinsins, Duillier, Gland, Prangins, Vich, Luins and Vinzel. Please take a look at our offers or contact our Customer Service.

FAQ Photovoltaic panels

What are the tax advantages for solar installations in the canton of Vaud?

Investments designed to save energy and protect the environment are, in principle, fully tax-deductible, regardless of where you live. A calculator provided by the canton of Vaud will enable you to quickly make an initial estimate of the tax impact of your installation project. 

What federal subsidies are available to finance my photovoltaic system?

Installations with a capacity of 2 kWp to 99.9 kWp are eligible for the Petite Rétribution Unique (PRU). The Grande Rétribution Unique (GRU) applies to installations from 100 kWp to 50 MWp. These federal subsidies should amount to around 30% of the investment.
Estimate your federal subsidies with the Pronovo SA calculator.

What municipal subsidies are available to finance my solar system?

Like Gland and Prangins, a number of communes have set up programs to promote renewable energies and the rational use of energy. These programs provide financial assistance for specific actions, such as the promotion of photovoltaic solar installations.
Please contact your local commune for details of the subsidy programs available.
To find out about communal energy subsidies in the canton of Vaud.

How much does SEIC pay for my photovoltaic electricity?

See SEIC's electricity buyback and guarantee of origin conditions. To find out more, visit our Electricity producer page.

How does SEIC ensure optimum performance from my photovoltaic panel installation?

SEIC's technicians have a thorough knowledge of the localities in which they operate, which is important for adapting the installation to suit exposure, weather conditions and other climatic phenomena. A preliminary study enables us to assess your consumption and define the location and type of photovoltaic installation best suited to your needs. A precise costing enables you to estimate your return on investment.
Contact us for expert advice on your photovoltaic panel installation project. 

What's the difference between thermal solar panels and photovoltaic panels?

The difference between the two lies in the purpose of the conversion process: photovoltaic panels capture solar energy and convert it into electrical current, while thermal solar panels convert solar radiation into heat. The latter is mainly used to heat domestic hot water. 

FAQ Charging stations

How much does it cost to install a charging station?

Our SEIC experts will advise you and develop solutions for every situation, taking into account all the specific features of your electrical installation.

The cost of installing a home charging station starts at around CHF 2,500. The cost may, of course, vary according to the length of the power cable from the electrical panel and its connection.

What should I bear in mind when connecting a home charging station?

Connecting a charging station is a matter for specialists. In fact, such an installation requires particular attention to the electrical power available at the building's entrance. After diagnosing your electrical installations and building consumption, SEIC experts will advise you on the best solution for your needs. 

Are there any subsidies available for the purchase of a charging station?

Communal or cantonal subsidies are available, depending on the type of project. Please consult the Canton de Vaud's Electric Mobility page and contact your commune for more information.

Why isn't a standard socket suitable?

When you charge your electric vehicle at home, the plug and cable are under strain for several hours. This can lead to overheating if the electrical network is not powerful enough. What's more, recharging is very slow with a standard plug. 

What is the average electricity cost of recharging an electric car?

The cost of charging an electric vehicle depends on the number of kilometers to be charged and the charging time at home.

If we take the example of an electric car consuming 20 kWh to recharge 100 kms, the charge will cost with a "Basic" double-rate subscription: 20 kWh x 16.75 cts = 3.35 CHF (excluding VAT). 

FAQ Electrical installations

Why choose SEIC for your electrical installations?

It's vital to have a reliable, state-of-the-art electrical installation. Electricity is more than necessary to keep your building running smoothly, but it can also be harmful if installed incorrectly.

When you call on SEIC for your electrical projects, you guarantee the quality and safety of your work. Our technicians are certified and have many years' experience. This means they have all the qualifications required to meet your electrical needs, whatever your sector of activity.

Finally, working with SEIC also means benefiting from the know-how of a local partner and a single point of contact, thanks to the expertise of multidisciplinary professionals.

What are the common causes of electrical faults?

Power outages can occur for a number of reasons:

  • Meteorological disturbances:
    for example, during a storm, lightning can cause damage to equipment connected to the power grid.
  • An aging installation
  • Poor maintenance of areas where animals such as rodents live:
    this can lead to repeated short circuits.
  • Infiltration and damp

To find out the cause of your breakdown, it's important that our SEIC technicians come on site to make a reliable diagnosis. So don't hesitate to contact our professionals on 022 364 31 31. They are at your service 24/7. 

What situations call for an emergency electrician?

The intervention of a SEIC specialist is strongly required in various cases of breakdown. These include :

  • Complete or partial power failure in your home/building
  • Circuit breaker malfunctions
  • Voltage variations
  • Faulty equipment causing power surges
  • Electric strike or access problems (gate, wicket door, etc.)
  • Problems with electric shutters

To diagnose and implement safe and secure electrical troubleshooting solutions, the intervention of SEIC professionals is imperative. We always intervene as quickly as possible, 24 hours a day, 7 days a week. 

How much will I be charged for an emergency electrician?

The invoice will be established according to the day and time of the intervention and is based on the collective labor agreements.

Where can I buy lighting equipment?

Luminaires, low-energy bulbs, LEDs, cables, plugs, sockets - find all the electrical products you need for your lighting and test them out in our showroom in Gland. 

How can I check whether an electrician is qualified?

In Switzerland, the profession of electrician is protected and regulated. Only those holding a general installation permit issued by the ESTI (Swiss Federal Inspectorate for Heavy Current) in accordance with the OIBT (Ordinance on Low-Voltage Installations) may work in this field.

How to choose your interior lighting?

Before buying the different lamps for your ceiling, accent or mood lighting, it's essential to have a clear idea of what the final result will look like. There are four main types of lighting.

First of all, there's general lighting, which is used to illuminate an entire room, whether it's the living room, bedroom, kitchen, bathroom or outdoors. This light source needs to be powerful enough to reach every nook and cranny. In a large room, it's useful to have more than one source so that the room is sufficiently lit without having a lamp that's too dazzling. You can also add wall sconces to soften the mood. General lighting lamps can be grouped together in a chandelier, provided that the ceiling height is sufficient.

After general lighting, there are accent lights. Mounted on walls, furniture or the floor, these sources create a comfortably lit area without flooding the room with light. With spot lighting, you can focus light on the dining room, TV area or kitchen worktop. In the bedroom, spot lighting at the headboard makes reading more comfortable. In the bathroom, this type of lighting is a precious asset for applying make-up or shaving.

It's also common practice to install lighting in closets and cupboards to make it easier to find items.

Among the existing types of lighting, there are also decorative fixtures whose aim is to highlight the interior or exterior design of the home. The precision of their beam is paramount to precisely highlight a corner of a wall, knick-knacks, paintings or works of art. 

How to choose the color of your light?

White light is available in a wide variety of shades, each with a specific effect on the human organism. A distinction is made between the colors of light: warm white, neutral white and daylight white. Incandescent bulbs have always been warm white, while LED lamps are available in all three color ranges. On some recent models of LED bulbs or floor lamps, it's even possible to change color and intensity gradually. 

Light can have both a stimulating and calming effect on human beings. Warm, low-temperature light has a calming, relaxing effect, while cool light makes rooms appear larger. A high proportion of blue, which is particularly strong in cold light, has a biologically stimulating effect and promotes concentration and performance. Warm light, on the other hand, promotes the sleep hormone melanin.

How often should I check my electrical installations?

Your distribution system operator (DSO) will send you a request for inspection by post, giving you 6 months to carry out the periodic inspection of your electrical installation.

Depending on the type of property you own, you'll need to do this at different intervals. Your DSO will specify, in its letter, the periodicity that applies to your property and the deadline to be respected. 

Once the inspection has been carried out, and if no defects are found, a safety report and a test and measurement protocol are sent to the DSO by an independent inspection company commissioned by you. As the owner, you will need to keep a copy of these documents until the next inspection. 

In the event of a fault in your electrical installation, you will need to appoint an approved electrician to carry out the repair work in accordance with the fault report drawn up by the independent inspection company. Once the work has been carried out, the safety report is sent to you and your distribution network operator. 

Who is responsible for appointing an approved controller?

At the beginning of 2002, the Ordinance on Low-Voltage Electrical Installations (OIBT) came into force in Switzerland. As owners are fully responsible for their electrical installations, they are obliged to have them inspected periodically, at their own expense.

What is ITN?

The aim of the Low-Voltage Installation Standard (NIBT) is to protect people, animals and property against the risks and damage that may arise from the normal use of the installation. The NIBT or SN 411000 contains rules for the programming, construction and testing of electrical installations supplied with nominal voltages up to 1000V AC or 1500V DC. It is based on the Electrical Installation Act (EIA), the Ordinance on Heavy Current (VVV), the Ordinance on Low-Voltage Electrical Equipment (VLV) and the Ordinance on Low-Voltage Installations (VLV). The ITLV is issued by Electrosuisse, through the Technical Commission 64 (TC 64), which, with the help of representatives from several branches and associations, maintains, modernizes and expands it. EIT.swiss is a member of TC 64, representing the interests and concerns of the electrical industry. 

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